COVID-19 Measures

Outdoor Pool & Leisure Centre

• Disinfectant dispensers, liquid soap and disposable paper towels provided

• Capacity to be limited to 50% of the maximum bathing load

• Umbrellas, sun beds, chairs and other equipment are disinfected after every visitor leaves

• No crowding in common areas such as changing rooms and toilets

• Public toilets and changing rooms are disinfected every hour and limited to a maximum of 4 persons at any time

• 2 metre distance in every direction between each 1 umbrella/2 sunbed unit in open area around pools. Only one person per sunbed

• No face-mask is to be worn while swimming as the wet fabric may impeded breathing

• Sauna is available via online or telephone pre-booking only

• Fitness Room is available via online or telephone pre-booking only

• Kids’ Room remains inaccessible

Nataraya Day Spa

• Installed a Perspex barrier in the Reception desk area

• Spa Reception desk possesses the telephone numbers of the public health authorities, hospitals and medical centres for use whenever there is the possibility that a guest may be ill

• Encourage online or telephone bookings. Walk-in custom is not allowed to use the Spa.

• Installed units to dispense disinfectant gel in the different areas of the Spa

• Providing contactless payment methods

• Relaxation/Waiting area is not accessible

• Facials or treatments which required the removal of the face-mask will not be permitted

• Temperature control on entrance with isolation of those with temperature more than 37.2 Celsius

• Providing clear signs for any new measures in place