COVID-19 Measures

Outdoor Pool & Leisure Centre

• Disinfectant dispensers, liquid soap and disposable paper towels provided
• Capacity to be limited to 50% of the maximum bathing load
• Umbrellas, sun beds, chairs and other equipment are disinfected after every visitor leaves
• No crowding in common areas such as changing rooms and toilets
• Public toilets and changing rooms are disinfected every hour and limited to a maximum of 4 persons at any time
• 2 metre distance in every direction between each 1 umbrella/2 sunbed unit in open area around pools. Only one person per sunbed
• No face-mask is to be worn while swimming as the wet fabric may impeded breathing
• Sauna is not to be shared with persons of a different bubble group
• Fitness Room is cleaned and sanitised every hour
• Kids’ Room remains inaccessible


Nataraya Day Spa

  • Installed a Perspex barrier in the Reception desk area

  • Spa Reception desk possesses the telephone numbers of the public health authorities, hospitals and medical centres for use whenever there is the possibility that a guest may be ill

  • Encourage online or telephone bookings. 

  • Installed units to dispense disinfectant gel in the different areas of the Spa

  • Providing contactless payment methods

  • Temperature control on entrance with isolation of those with temperature more than 37.2 Celsius

  • Providing clear signs for any new measures in place